Refund policy

Thank you for shopping with Your Closet Essentixls. We want you to be happy with your order. If you have any questions or concerns about a purchase, please contact us at carlosmario5225@gmail.com and we will do our best to help.

Returns and exchanges. Because our pieces are released in limited quantities, returns and exchanges are reviewed on a case-by-case basis. To be considered, items must be unworn, unwashed, and in their original condition with any tags still attached. Please reach out to us before sending anything back so we can confirm the details and provide return instructions.

Refunds. Once we receive and inspect a returned item, we will let you know whether your return has been approved. If approved, any refund will be issued to your original payment method. Depending on your bank or card provider, it may take a few business days for the funds to appear.

Damaged or incorrect items. If your order arrives damaged or you received the wrong item, contact us at carlosmario5225@gmail.com with your order number and a photo, and we will make it right.

Questions. For anything related to returns, exchanges, or refunds, email us at carlosmario5225@gmail.com. This policy may be updated from time to time.

Please allow the full delivery window. Our items are made to order and can take 2 to 6 weeks to arrive. Orders still within this delivery window are not eligible for cancellation or refund for arriving "late." Please wait for the full window before requesting a refund for a delay.